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Terms Of Use

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of this web site.

Product Appearance

All photos of our products are being taken by professionals and being touched up for web-viewing, therefore the actual product could appear different under different environment and lighting conditions. We also do not guarantee that the items are "100% scratch free and chip free" because different items have different quality criteria from different suppliers. We do not refund or accept returns on items that are perceived as not meeting "customer's personal quality expectations", such as perfection or overly immaculate expectations. Customers are supposed to clarify their expectations with our sales department if they are in doubt of any item quality prior to any purchase, and not after the purchase. We cannot guarantee on workmanship of the crafted items that do not meet customer's personal opinion and expectation because there is no means for our products to be felt and closely inspected by customers prior to purchase. Therefore if customers agree to make purchases through internet, they have agreed on the supplier’s inspection criteria. We also do not allow customers to purchase items to take a look at it to fulfill self-curiosity, and then later request to return after it had satisfied their curiosity. In addition, some products that are handmade may not appear exactly the same as the one shown in pictures, because handicrafts differ from one piece to another. Painted handicrafts may differ in colors, shapes, patterns etc. Only gross cohesive fractures are considered damage. Adhesive drop-offs due to shipping shock vibe is not considered as damage because International Shippers do insure those claims, and it is the responsibility of customers to glue them back if there is adhesive problems aggravated by shock vibe. As our products are decorative in nature, we do not guarantee its lifetime, there is no warranty on how long would the items last in terms of its color, shine, intactness, usage and appearance. We only guarantee that items will arrive in good condition on the day of delivery. Any complaints or discrepancy made after 3 days of delivery cannot be entertained.

Product Measurements

Our measurements are approximate and may not be precise or 100% accurate. Our products are generally measured on width, length and height in inches or centimeter. The weights are measured using the scale in pounds or grams.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information like social security numbers on this site.

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Correct/Update

This site gives users the following options for changing and modifying information previously provided.

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Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on the service are trademarks of their respective owners.